Month 1: Introduction to Admin and HR Management

Week 1: Onboarding & Orientation

• Overview of Admin and HR Management Roles: Introduction to the functions of admin and HR in a business setting

   

• Organizational Structure: Understanding reporting lines, company culture, and communication channels

   

• Training on Office Tools & HR Software: Introduction to office tools (MS Office, Google Workspace), HRIS (e.g., BambooHR, Zoho), and project management tools (e.g., Trello, Asana)

   

• Workplace Etiquette and Communication Skills: Email etiquette, telephone communication, and professional behavior

   

Week 2–4: Understanding Admin Management

• Role of Admin Management in Business Operations: Key administrative functions and their impact on overall business efficiency

   

• Document Management: Filing systems (physical and digital), managing employee records, and confidentiality protocols

   

• Office Management: Maintaining office supplies, handling office equipment, managing office space, and ensuring a clean and productive workspace

   

• Meeting and Event Coordination: Scheduling meetings, preparing meeting agendas, handling logistics for internal and external events

   

• Communication Management: Managing internal and external communications, emails, phone systems, and office memos

   

Month 2: Admin Management – Advanced Skills & HR Basics

Week 5–6: Advanced Admin Management Skills

• Scheduling and Managing Appointments: Managing office calendars and schedules for teams and executives

   

• Managing Travel and Accommodation: Organizing business travel, booking accommodations, and coordinating logistics for staff

   

• Supporting Executive Teams: Handling confidential information, assisting executives, preparing reports, and coordinating schedules

   

• Data Management and Reporting: Organizing and managing office data, preparing reports for internal and external stakeholders

   

• Office Budgeting and Cost Management: Assisting with administrative budgeting, cost tracking, and resource allocation

   

Week 7–8: Introduction to HR Management

• Understanding HR Basics: Overview of HR functions, employee lifecycle (recruitment to offboarding), and HR’s role in business operations

   

• Legal and Compliance Basics: Employment laws, regulations, and HR compliance (e.g., GDPR, OSHA)

   

• Recruitment and Onboarding Process: Assisting in job postings, recruitment, screening resumes, conducting interviews, and onboarding new employees

   

• HR Documentation and Record Keeping: Maintaining employee files, managing contracts, and understanding employee benefits

   

Month 3: HR Management – Recruitment, Training, and Employee Relations

Week 9–10: Recruitment and Selection

• Job Descriptions and Job Posting: Creating effective job descriptions, posting on job boards, and using recruitment tools

   

• Screening Candidates: Reviewing resumes, conducting initial screening calls, and scheduling interviews

   

• Interviewing Techniques: Understanding the interview process, preparing questions, and assisting in interviews

   

• Candidate Assessment: Understanding assessment tools, interview feedback, and making hiring recommendations

   

Week 11–12: Training and Employee Development

• Employee Onboarding: Designing and executing onboarding programs for new employees

   

• Training Needs Analysis: Identifying skill gaps and preparing training plans for employees

   

• Organizing Training Sessions: Scheduling internal or external training programs, tracking employee participation

   

• Performance Management: Understanding performance reviews, setting up evaluation systems, and feedback mechanisms

   

Month 4: Admin Management – Office Operations and Financial Management

Week 13–14: Office Operations and Administrative Support

• Office Communication Systems: Using office communication tools effectively (e.g., Slack, Microsoft Teams) and managing internal correspondence

   

• Project Management in Admin: Learning to plan, organize, and execute office projects, including task delegation and progress tracking

   

• Event Planning and Coordination: Organizing business events, meetings, conferences, and workshops, ensuring logistical smoothness

   

• Records and Document Management: Mastering advanced document management systems (e.g., cloud-based storage, document versioning)

   

Week 15–16: Financial Administration for Admin Management

• Admin Budgeting: Assisting with budget planning, tracking expenses, and financial forecasting for the admin department

   

• Cost-Cutting and Efficiency: Identifying areas to optimize costs and improve office efficiency

   

• Invoice and Payment Tracking: Understanding and managing office invoices, accounts payable/receivable, and supplier payments

   

• Procurement Process: Managing office supply purchases, vendor relations, and overseeing contracts

   

Month 5: HR Administration – Payroll, Benefits, and Compliance

Week 17–18: Payroll and Benefits Management

• Payroll Basics: Assisting in payroll data collection, calculating salaries, deductions, bonuses, and preparing reports for HR and finance teams

   

• Employee Benefits Administration: Managing employee benefits programs (health insurance, retirement plans, leave policies)

   

• Taxation and Legal Compliance: Understanding taxation rules, tax calculations, and compliance with employment laws

   

Week 19–20: Employee Relations and Engagement

• Employee Communication: Managing employee surveys, suggestions, and internal communication channels

   

• Conflict Resolution: Identifying conflicts in the workplace and learning effective resolution strategies

   

• Employee Engagement: Organizing engagement initiatives such as wellness programs, social activities, and recognition schemes

   

• Grievance Handling: Learning the process for addressing employee grievances, understanding policies related to employee rights

   

Month 6: Advanced Admin and HR Management & Final Project

Week 21–22: Advanced HR Functions

• Succession Planning: Identifying and developing internal talent for future leadership roles

   

• HR Analytics: Analyzing employee performance data, turnover rates, and retention strategies

   

• Compensation and Benefits Strategy: Developing compensation plans, conducting salary surveys, and understanding benefits strategy

   

Week 23–24: Capstone Project & Presentation

• Capstone Project: A comprehensive final project combining Admin and HR skills. This could include creating an employee onboarding plan, designing a budget for administrative operations, or improving office efficiency through better resource management.

   

• Admin focus: Improve office operations, manage office budgets, or organize an event.

   

• HR focus: Improve recruitment and onboarding processes, design employee engagement activities, or develop a performance management system.

   

• Final Evaluation and Feedback: Presentation of the capstone project to mentors, trainers, and HR managers.

   

• Internship Feedback and Certification: Providing feedback, assessing learning, and awarding certification for completion of the program.